Databricks Lakehouse Optimization
Elevate your banking experience with Xebia's AI-powered 360° suite. Integrate core systems with intelligent automation for faster, smarter, and more personalized banking.
TBC
Core Capability
Customer Information File (CIF)
Unlock the full potential of customer data by creating a comprehensive, 360-degree customer record that seamlessly supplements Banking Core’s product information. Our solution provides access to a rich, enterprise-grade data model encompassing both operational and analytical attributes, empowering banks with deep customer insights, enhanced decision-making, and personalized engagement strategies.
Unified Transaction Store Using GenAI
Utilize a real-time streaming solution powered by Machine Learning and Generative AI to analyze and categorize transactions processed by Vault Core. Enrich each transaction data with detailed attributes such as merchant name, category and location to deliver innovative services like Personal Finance Management (PFM) and personalized recommendations.
Real Time Experience Engine
Leverage the Customer Genome Model to deliver data-driven insights and hyper-personalized recommendations in real-time while supporting multiple use cases, including customer service, cross-sell & upsell, offers, charges, fees, and loyalty programs, all from a unified platform.
Xebia's "Composing Around the Core" methodology seamlessly blends the inherent capabilities of banking vault cores with our modern, future-ready intelligent automation solutions. This approach ensures a smooth integration of powerful core functionalities with customized intelligent components, delivering the best of both worlds.
The Business Impact
Introducing Introducing Hyper-Personalized Banking
Unified Banking Operations
Flexible integration with the industry-standard banking platforms.
Designed using the leading low-code technologies, the module gets powered by the extensive out-of-the-box (OOB) capabilities of the platforms enabling flexible integration with the industry-standard banking platforms.
360° view of customer profiles
A holistic 360° view of customer profiles, product portfolios, lead and case management, and actionable insights—seamlessly integrating multiple cutting-edge technologies.
Real-time visibility
This unified platform empowers banks with real-time visibility, data-driven decision-making, and enhanced customer engagement, enabling financial institutions to streamline operations, drive personalized experiences, and accelerate digital transformation with agility and efficiency.
Advanced customer search
Advanced customer search capabilities enables the banking professionals to quickly locate customer information using multiple parameters, including name, customer ID, account number, phone number, email, and more.
Personalized Dashboards
Empower different banking roles with personalized, role-based dashboards and dynamic widgets, ensuring each persona—has access to the most relevant insights for their specific responsibilities.
Intuitive customer engagement platform
An intuitive customer engagement platform for the customers to manage their accounts, transactions, cards and much more. Powered by intelligent accelerators, the interface offers personalized experience to the customer along with a personal finance manager to manage the finances.
Digitization of banking processes
Digitization of more than 25 banking processes across customer servicing, account management, cross-sell, upsell, and channel management.
Self-service configuration portal
Additionally, a self-service configuration portal allows banks to seamlessly create and customize new processes, fostering agility, reducing dependency on IT, and accelerating digital transformation.
Our Ecosystem
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