Intelligent Automation

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Unify, Orchestrate, and Transform with AI-Powered Automation

Learn how Xebia can help you.

Intelligent Automation
Leroy Merlin Streamlines Processes
Scaling Intelligent Automation with GenAI
Everest Group PEAK Matrix

Our Intelligent Automation practice merges extensive industry expertise with strategic alliances to deliver cutting-edge AI-driven business solutions at speed and scale. With over 15 years of experience and a global team of 1,400+ consultants, we're renowned for visionary strategies and seamless execution.

We empower enterprises to revolutionize their business with smarter decisions, hyper-personalized experiences, and streamlined processes. Partnering with top low-code/no-code and iBPMS platforms, we modernize systems for enhanced agility, productivity, and innovation. Xebia's industry solutions, leveraging agentic automation and deep domain expertise, ensure rapid and impactful transformation.

Our Expertise

What We Do

Unlock your organization’s full potential with our IA consulting services. Leverage our expertise, strategic guidance, and actionable recommendations for platform assessment and strategy, establishing scalable automation infrastructure, fostering an automation-centric culture, and facilitating effective strategic execution of your Intelligent Automation Journey.

Platform Assessment, Selection, and Strategy

We help you evaluate and select the optimal automation platforms for your long-term success.

Process Optimization and Automation Strategy

Identify high-value automation opportunities with precision-driven ROI analysis and process optimization.

Architecture Consulting

Develop robust, secure, and future-proof intelligent automation architectures that integrate with your existing enterprise systems, applications, and databases.

Automation Preview

Visualize and validate the impact of automation through scenario-based previews and detailed analyses to align with your strategic business objectives.

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Build applications faster with intuitive platforms, enabling agility, reducing development time, and empowering teams to innovate seamlessly.

Low-Code/No-Code App Development

Quickly create scalable, impactful applications using powerful low-code and no-code platforms, enabling rapid deployment and innovation.

App Migration and Modernization

Efficiently migrate and modernize your legacy applications, leveraging intelligent automation, ensuring improved performance and future readiness.

Implementation and Managed Services

Expert deployment and comprehensive managed services ensure your applications remain optimized, aligned, and consistently perform to meet your business objectives.

Low-Code Training

Empower your teams with tailored, comprehensive training programs designed to build in-depth skills across low-code development roles and levels.

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Utilizing software robots or bots to automate repetitive activities and minimize manual interventions by building rule-based tasks for enhanced productivity.

Strategy and Consulting

Tailor RPA strategy and execution to your business needs, with expert consultation to define automation strategies and identify high-impact opportunities.

Process Discovery and Analysis

Analyze workflows to identify automation candidates, uncover inefficiencies, and prioritize tasks for maximum ROI.

Bot Development and Customization

Develop and customize bots that cater to your specific business processes, improving productivity and reducing operational costs.

Web Scraping and Data Extraction

Automates the collection of data from websites, transforming it into valuable, structured insights for informed decision-making and strategic analysis.

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Reveal insights within workflows, identify bottlenecks, and enhance efficiency. Rely on our expertise to grasp your processes and make insightful decisions for operational effectiveness.

Process Discovery and Mapping

Visualize and map your existing workflows to identify inefficiencies, variances, and areas for improvement using real-time data.

Root Cause Analysis

Leverage advanced analytics to uncover the root causes of process bottlenecks and performance gaps, enabling targeted improvements.

Process Performance Monitoring

Continuously monitor process performance in real-time, gaining actionable insights to track progress and ensure ongoing optimization.

End-to-End Process Automation

Integrate process mining insights with automation technologies to optimize workflows, reduce manual effort, and improve operational efficiency.

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Designing, automating, and optimizing business processes with industry-leading iBPMS platforms offering process and data orchestration, exceptional UI/ UX expertise, and enterprise application development capabilities with AI at its core. This enables enterprises to digitize mission-critical applications to drive scale for their business.

Workflow Design and Modeling

Our team designs and implements customized workflows tailored specifically to your business needs, ensuring smooth integration across all departments.

Process Automation and Optimization

Streamline and automate complex business processes to boost efficiency, reduce manual intervention, and minimize errors with AI-driven technologies.

Process Monitoring and Analytics

We provide powerful analytics and real-time monitoring tools to track process performance, quickly identify bottlenecks, and support continuous improvement initiatives.

End-to-End Process Integration

iBPMS platforms seamlessly integrate with your existing enterprise systems, applications, and databases for unified and efficient process management.

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Our Work

Client Stories

Leroy Merlin Accelerates Refunds & Returns

See how automating the refunds and returns process improved efficiency, reduced manual work, and enhanced customer satisfaction.

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Lendr Accelerates App Development

Explore how Lendr built five apps in under 12 months using OutSystems, reducing reliance on C#, streamlining workflows, and enhancing customer experiences.

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Corporate One Payment Modernization

Discover how partnering with Xebia modernized payment systems to improve efficiency, scalability, and service for member credit unions.

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Schwartz & Schwartz Transformation

Learn how Xebia helped transform accounting expertise into innovative software, expanding services, and driving digital growth.

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Our Ecosystem

Partners

Elite Partner with 650+ consultants and over 1400 implementations, driving rapid low-code transformation, training, and automation.

Certified Global GSI and Reseller Partner with 200+ low-code experts driving innovation through a dedicated Mendix Center of Excellence.

Certified Microsoft Solutions Partner with 350+ Power Platform experts, accelerating transformation through a dedicated CoE using Power Apps, Automate, BI, and AI Builder for scalable, secure, low-code solutions.

Premier Partner and top global trainer with 6 consecutive Partner of the Year titles.

Summit Partner with 5-star AppExchange ratings, Salesforce Navigator Expert status, and a 5/5 CSAT.

Global leader in robotic process automation (RPA), helping businesses automate repetitive tasks using AI-driven software robots.

Our Innovation

Solutions

Connected Claims

Streamline the claims lifecycle with intelligent automation, enhancing accuracy, efficiency, and customer satisfaction end-to-end.

Gen AI OS

Harness the power of Generative AI with a tailored operating system to accelerate innovation, enhance workflows, and unlock insights.

Core Banking Orchestration

Modernize banking operations with seamless orchestration, improving agility, scalability, and customer-centric services.

AI-Powered Case Management

Optimize workflows with AI-driven insights, enabling faster resolutions, smarter decisions, and enhanced team efficiency.

Intelligent Document Processing

Automate document workflows with AI-powered solutions to extract, analyze, and process data efficiently and accurately.

Next-Gen Customer Service App

Empower teams with a unified platform to resolve customer issues faster, enhance satisfaction, and streamline support processes.

Our People

Digital Leaders at Xebia

Akhilesh Natani

Akhilesh is the Managing Director of Intelligent Automation at Xebia, with 20+ years of experience delivering large-scale automation across platforms like Appian, Microsoft, and SAP. A low-code pioneer known for flawless execution, he combines deep technical expertise with strategic insight to help businesses accelerate transformation and operate smarter.

Aman Jain

Aman is a Digital Transformation Leader at Xebia, focused on driving adoption, growth, and real business impact. He builds and leads high-performing global engineering teams, with a strong emphasis on scalability, innovation, and a culture rooted in trust and collaboration.

Harsheen Bali

Harsheen is the General Manager of Solutions and Strategy at Xebia. She brings deep expertise in aligning technology with business goals to deliver customer-centric solutions and strategic roadmaps. With a sharp focus on value-driven outcomes, Harsheen leads initiatives that drive growth, streamline operations, and accelerate digital transformation.

Vivek Valecha

Vivek is the Senior Vice President of Intelligent Automation at Xebia, with 16+ years of experience in sales, pre-sales, and consulting. He is passionate about driving digital transformation through AI, BPM, and process optimization, helping enterprises enhance customer experience and boost operational efficiency.

Our Ideas

Insights & Perspectives

Leading with Innovation at Appian World 2025

Discover why the future of automation lies in ecosystems of AI agents, not one-off use cases.

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Enabling Enterprises to Scale Intelligent Automation with GenAl

Read how businesses can leverage GenAI to unlock the full potential of Intelligent Automation and optimize their operations.

Read Report

Full App Gen AI with OutSystems Mentor - Hype or Real Revolution?

In this on-demand webinar, see how our experts turn prompts and requirements into full applications using OutSystems Mentor.

Watch Webinar

Hyper-Personalized Digital Banking Platform: Transforming the Banking Landscape

Read about Xebia's revolutionary solution that modernizes and streamlines banking operations with the power of AI.

Read Article

Related expertise

Banking Modernization

Transform banking operations with automation and digital solutions that enhance efficiency, compliance, and customer satisfaction.

Insurance Modernization

Streamline insurance processes through intelligent automation to improve accuracy, reduce costs, and elevate customer experience.

Unification - Orchestrate and Unify

Integrate and unify systems and processes to improve collaboration, data flow, and operational alignment across your organization.

CX Transformation

Enhance customer experience with data-driven insights and automated processes, creating seamless, personalized interactions.

Contact

Let’s discuss how we can support your journey.

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