Insurance

Insure the Future: Revolutionizing the Insurance Industry with AI-Powered Solutions

The insurance industry is undergoing a paradigm shift driven by AI, automation, and digital innovation. With rising regulatory complexities, evolving customer expectations, price competitiveness, streamlining Underwriting & claims processes and the pressure to mitigate risks like climate change and cyber threats, insurers need agile, technology-driven solutions.

Xebia partners with insurers to navigate this evolving landscape with AI-powered solutions and accelerators tailored for real-time claims processing, hyper-personalized underwriting, and embedded insurance models.

The Industry Agenda

AI-Powered Underwriting

Revolutionize underwriting & policy servicing with AI and predictive analytics to deliver faster, more accurate risk assessments. Leverage generative AI to process historical claims data, enabling insurers to optimize policies and pricing dynamically.

Smart Claims Automation

Enable real-time claims processing with intelligent automation and machine learning, enhancing fraud detection and ensuring faster customer payouts. Our Connected Claims solution, powered by the Appian Low-Code platform, provides a comprehensive view of each claim's journey, streamlining processes and minimizing claims leakage.

With omni-channel claim intake, a 360-degree view of claims, built-in analytics, and integration with existing systems, it optimizes operations and reduces costs.

Personalized Customer Engagement

Deliver hyper-personalized customer experiences through data-driven insights and AI-powered recommendation engines. Our InsureX solution on Salesforce streamlines insurance operations with automated tasks, minimizing errors and improving efficiency. It manages customer relationships, covering customer policy, claim, case, and refund processes seamlessly.

The solution also supports simplified queries and immediate support connections. Automated verification speeds up claim settlements. InsureX can be opted for through analytics, easy data access, and reduced costs through automation

Data Enabled Insurance

Transform your insurance business with a data-driven strategy that goes beyond outdated spreadsheets and legacy data warehouses. Leverage modern data infrastructure, Operational Data Store (ODS) AI-driven analytics, and scalable cloud solutions to unlock real-time insights as well as management and regulatory reporting, optimize underwriting, and enhance customer personalization. Our solutions empower insurers to move from static data models to dynamic, predictive intelligence, enabling faster decision-making, risk mitigation, and increased profitability. With Xebia, you gain the strategy, technology, and expertise needed to harness data as a true business asset.

Our Work

Client Stories

Abacai

Xebia’s AI-driven platform transformed our payments experience, ensuring security and instant access for our members.

Insify

With Xebia’s intelligent policy underwriting solutions, we achieved a 30% reduction in risk assessment time and improved accuracy.

AXA

Xebia helps the French insurance provider speed up pricing optimization by setting up MLOps best practices and automating model retraining.

ING

ING transformed to a bank with analytics as a business model, by implementing a Global Analytics Academy

Our Innovation

Solutions

Connected Claims

Streamline the claims lifecycle with intelligent automation, enhancing accuracy, efficiency, and customer satisfaction end-to-end.

Customer Service 360

Enhance the customer journey, streamline operational processes, and cultivate enduring customer loyalty.

InsureX on Salesforce

Enables intelligent end-to-end customer relationship management for policy and claim processes.

Insurance CPQ

Automate workflows, optimize pricing, and generate real-time quotes while reducing costs, improving operational efficiency, and enhancing customer satisfaction.

AI-Powered Case Management

Optimize workflows with AI-driven insights, enabling faster resolutions, smarter decisions, and enhanced team efficiency.

Connected Underwriting on Appian

Helps insurance firms reduce time spent on delivering quotes by up to 60%, helping them remain agile and deliver a top-tier customer experience.

Digital Leader

Abhishek Dwivedi

Senior Vice President & Global Head of Insurance at Xebia. With over 20 years of experience in domain-led transformational leadership, he has been instrumental in building high-performing businesses, driving digital transformation, and delivering innovative solutions across the insurance value chain.

Our Ideas

Insights & Perspectives

Contact

Let’s discuss how we can support your journey.

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